Basic information

Station name	Starý Smokovec
Station address	Starý Smokovec, 06201
City name	Vysoké Tatry
Reference point	Hlavný vstup na stanicu

Platforms

Station name

Platform number 1

• Platform number 1
• Platform number 2
• Platform number 3
• Platform number 4

Step-free access from the reference point	✅
Consistent tactile path with Braille or tactile information on handrails and walls from the reference point	❌
Contrasting stairs with tactile floor indicators from the reference point	❌
Highlighting of transparent obstacles from the reference point	❌
Tactile and contrasting floor indicators along platforms	✅
Ticket barriers for platform entry	❌
Wheelchair-accessible ticket barriers	❌
Additional information on accessibility or the service itself	-
Level access for wheelchair users	❌
Assistance devices for boarding and alighting at the platform	❌
Additional information on accessibility or the service itself	Bezpečný prístup pre PRM je možný z prístupovej cesty od mesta, obídením výpravnej budovy, ktorý je možné použiť aj pre PRM na vozíku; je zároveň aj prístupom k nástupišťu č. 1.
Assistance offered for access to and from platforms and to/from trains	✅
Assistance conditions	Ohlásenie pomoci je v dopravnej kancelárii ŽSR; nepretržite; kontakt: 0650/823 609. Kontaktujte najneskôr 30 minút pred pravidelným odchodom vlaku.
Boarding assistance without prior notice	✅

Step-free access from the reference point	✅
Consistent tactile path with Braille or tactile information on handrails and walls from the reference point	❌
Contrasting stairs with tactile floor indicators from the reference point	❌
Highlighting of transparent obstacles from the reference point	❌
Tactile and contrasting floor indicators along platforms	✅
Ticket barriers for platform entry	❌
Wheelchair-accessible ticket barriers	❌
Additional information on accessibility or the service itself	-
Level access for wheelchair users	✅
Assistance devices for boarding and alighting at the platform	❌
Additional information on accessibility or the service itself	Bezpečný prístup pre PRM je možný z prístupovej cesty od mesta, obídením výpravnej budovy, ktorý je možné použiť aj pre PRM na vozíku; je zároveň aj prístupom cez úrovňový priechod k nástupišťu č. 2.
Assistance offered for access to and from platforms and to/from trains	✅
Assistance conditions	Ohlásenie pomoci je v dopravnej kancelárii ŽSR; nepretržite; kontakt: 0650/823 609. Kontaktujte najneskôr 30 minút pred pravidelným odchodom vlaku.
Boarding assistance without prior notice	✅

Step-free access from the reference point	✅
Consistent tactile path with Braille or tactile information on handrails and walls from the reference point	❌
Contrasting stairs with tactile floor indicators from the reference point	❌
Highlighting of transparent obstacles from the reference point	❌
Tactile and contrasting floor indicators along platforms	✅
Ticket barriers for platform entry	❌
Wheelchair-accessible ticket barriers	❌
Additional information on accessibility or the service itself	-
Level access for wheelchair users	✅
Assistance devices for boarding and alighting at the platform	❌
Additional information on accessibility or the service itself	Bezpečný prístup pre PRM je možný z prístupovej cesty od mesta, obídením výpravnej budovy, ktorý je možné použiť aj pre PRM na vozíku; je zároveň aj prístupom cez úrovňový priechod k nástupišťu č. 3.
Assistance offered for access to and from platforms and to/from trains	✅
Assistance conditions	Ohlásenie pomoci je v dopravnej kancelárii ŽSR; nepretržite; kontakt: 0650/823 609. Kontaktujte najneskôr 30 minút pred pravidelným odchodom vlaku.
Boarding assistance without prior notice	✅

Step-free access from the reference point	✅
Consistent tactile path with Braille or tactile information on handrails and walls from the reference point	❌
Contrasting stairs with tactile floor indicators from the reference point	❌
Highlighting of transparent obstacles from the reference point	❌
Tactile and contrasting floor indicators along platforms	✅
Ticket barriers for platform entry	❌
Wheelchair-accessible ticket barriers	❌
Additional information on accessibility or the service itself	-
Level access for wheelchair users	✅
Assistance devices for boarding and alighting at the platform	❌
Additional information on accessibility or the service itself	Bezpečný prístup pre PRM je možný z prístupovej cesty od mesta, obídením výpravnej budovy, ktorý je možné použiť aj pre PRM na vozíku; je zároveň aj prístupom cez úrovňový priechod k nástupišťu č. 4.
Assistance offered for access to and from platforms and to/from trains	✅
Assistance conditions	Ohlásenie pomoci je v dopravnej kancelárii ŽSR; nepretržite; kontakt: 0650/823 609. Kontaktujte najneskôr 30 minút pred pravidelným odchodom vlaku.
Boarding assistance without prior notice	✅

Signage

Visual information at eye level in the station	Čiastočne
Visual signage	Čiastočne
Additional information on accessibility or the service itself	-

Dynamic information

Dynamic visual information system	❌
Dynamic voice information system	✅
Remotely controlled audio devices for information retrieval	❌
Additional information on accessibility or the service itself	-

Information desks

Information desks

Information desk number -

• Information desk number -

Wheelchair-accessible desk	❌
Desk including an induction loop system	❌
Step-free access from the reference point	❌
Consistent tactile path with Braille or tactile information on handrails and walls from the reference point	❌
Contrasting stairs with tactile floor indicators from the reference point	❌
Highlighting of transparent obstacles from the reference point	❌
Additional information on accessibility or the service itself	Informačný pult neexistuje.

Ticket sales desks

Ticket sales desks

Sales desk number 1

• Sales desk number 1
• Sales desk number 2

Wheelchair-accessible ticket sales desk	❌
Ticket sales desk including an induction loop system	❌
Step-free access from the reference point	❌
Consistent tactile path with Braille or tactile information on handrails and walls from the reference point	❌
Contrasting stairs with tactile floor indicators from the reference point	❌
Highlighting of transparent obstacles from the reference point	❌
Additional information on accessibility or the service itself	-

Wheelchair-accessible ticket sales desk	❌
Ticket sales desk including an induction loop system	❌
Step-free access from the reference point	❌
Consistent tactile path with Braille or tactile information on handrails and walls from the reference point	❌
Contrasting stairs with tactile floor indicators from the reference point	❌
Highlighting of transparent obstacles from the reference point	❌
Additional information on accessibility or the service itself	-

Toilets

Toilet signage

Páni

• Páni
• Dámy
• PRM

Wheelchair-accessible toilets	Čiastočne
Step-free access from the reference point	✅
Consistent tactile path with Braille or tactile information on handrails and walls from the reference point	❌
Contrasting stairs with tactile floor indicators from the reference point	❌
Highlighting of transparent obstacles from the reference point	-
Euro key insert	❌
Euro key insert Additional information on accessibility or the service itself	-

Wheelchair-accessible toilets	Čiastočne
Step-free access from the reference point	✅
Consistent tactile path with Braille or tactile information on handrails and walls from the reference point	❌
Contrasting stairs with tactile floor indicators from the reference point	❌
Highlighting of transparent obstacles from the reference point	-
Euro key insert	❌
Euro key insert Additional information on accessibility or the service itself	-

Wheelchair-accessible toilets	Čiastočne
Step-free access from the reference point	✅
Consistent tactile path with Braille or tactile information on handrails and walls from the reference point	❌
Contrasting stairs with tactile floor indicators from the reference point	❌
Highlighting of transparent obstacles from the reference point	-
Euro key insert	❌
Euro key insert Additional information on accessibility or the service itself	-

Car parks

Car parks

Car park number -

• Car park number -

Parking spaces	0
Parking spaces for PRM	❌
Number of parking spaces for PRM	0
Step-free access from the reference point	❌
Additional information on accessibility or the service itself	parkovisko neexistuje

Other means of transport

Other means of transport

Autobus - diaľkový

• Autobus - diaľkový
• Taxi/Auto

Step-free access from the reference point	3328
Consistent tactile path with Braille or tactile information on handrails and walls	❌
Contrasting stairs with tactile floor indicators from the reference point	❌
Highlighting of transparent obstacles from the reference point	❌
Additional information on accessibility or the service itself	cca 300 m od referenčného bodu

Step-free access from the reference point	3329
Consistent tactile path with Braille or tactile information on handrails and walls	❌
Contrasting stairs with tactile floor indicators from the reference point	❌
Highlighting of transparent obstacles from the reference point	❌
Additional information on accessibility or the service itself	cca 150 m od referenčného bodu